11 plus Orpington Ltd is committed to safeguarding the privacy of clients and website visitors.
What information I collect about you
I collect personal information when potential clients contact me.
These are -
Your child's name
Your child's age and school year
Your phone number
Your email address
Upon booking, I also collect any sensitive information on your child's special education needs or medical needs if applicable. I will also collect a phone number for an emergency contact. These are collected through you filling out a paper booking form.
What I do with that information?
The booking form you complete is for the express use of collecting essential contact information and important information relating to your child's needs for my tutoring services. Hard copies are kept and locked away in a filing cabinet. Your phone number is stored on my iPhone, and email addresses on my gmail account. These are password protected. Forms are destroyed once our business arrangement has ceased. Your phone number and email addresses will be deleted from my contacts. I do not use any information I collect for marketing campaigns / commercial communications. Any contact I make, therefore, is strictly private and personal relating to your child's classes. I do not collect cookies. I do not ask you to subscribe. I do not share any of your personal information with third parties.
I will only contact you via text, phone call or email, with information relating to my tutoring services. These include session feedback, summer course information, changes in timetable, organising timetables and cancelling sessions due to illness or unforeseen circumstances.
Sometimes photographs are taken during lessons. This is for Facebook marketing purposes. I only do this with your prior consent. If you don't want your child photographed, they won't be.
If you would like to see what, if any, of your private information I hold, I will gladly share it with you. Any information will be destroyed upon request.
13 Chestnut Close
Theresa Cox, director of 11 Plus Orpington Ltd, is the sole data controller and reserves the right to change this policy from time to time.
This policy was last updated 19/05/2018